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Job Code STPL/SE/080/081
Position Title Service Engineer
Company Sipradi Trading Pvt. Ltd.
Duty Station Kathmandu
Vacancy Number VCN7785
Department Customer Care PV
Job Requirements

Required Competencies:

  • Bachelor in Engineering (Automobile/Mechanical) with at least 1 year of experience in workshop management
  • Knowledge of workshop norms, procedures and management
  • Excellent leadership, team management and customer-handling skills

Major Responsibilities:

  • Manage the proper functioning of the workshop.
  • Ensure customer satisfaction, handle critical customer complaints
  • Maintain agreed CSI and constantly monitor and analysis of CSI and formulate an action plan for effective implementation for improvement
  • Ensure timely & quality service at the workshop.
Required No Few
Location Kathmandu
9802333150 9801123001