Consumer Help Desk for Dashain 2076
01 October 2019
SIPRADI in a joint effort with the DoTM, Kathmandu Metropolitan Traffic Police division and NADA has set up 16 consumer help desks in different locations of Kathmandu. The ticket booking for Dashain has started from 21st Sep 2019. And with the opening of festive ticket booking, the help desk has also started in Naagdunga, Kalanki, Halchowk, Naya Buspark, Purano Buspark, Sundhara, Chabahil, Gaushala, Koteshwor, Jagati, Satodobato, Balkhu, Dakshinkali, Baneshwor, Bagghikhana and Birgunj.
It is estimated that 3 million people will be leaving the valley to their hometown to celebrate Dashain. With a huge demand for transportation, there was a huge list of booking problems faced by passengers. And they usually used to complain about the high price of tickets, unavailability of ticket and confusion regarding bus boarding location. Moreover, selling multiple tickets for the same seat and inappropriate behavior by bus staff were also some of the complaints registered in the past. Therefore, to avoid such unpleasant situations, consumer help desk has been set up in different locations in the town. These help desks are providing the information regarding the fixed ticket rate along with taking complaints. Also, these help desks are monitoring local transportation and taxi services within the valley as well.
Each desk has representatives from Metropolitan Traffic Police division, Department of transport management, Nepal police, Department of commerce, consumer group and the federation of Transportation Entrepreneur’s Associations. You can also find the distance as well as the ticket price listing on these help desks.
With over 37 years of hard work and commitment, to make a real difference, SIPRADI has been a major player in Automotive and Allied business. And Road Safety being the primary concern, SIPRADI is the part of this event every year.